Mac says FrameForge isn't compatible
NOTE: This article ONLY Applies to FrameForge 3.6 and before, not the current FrameForge 4 which is a 64 bit app.
If you've updated your OS or gotten a new computer and go to run FrameForge and see a message like the one above, it is because you are running old older 32 bit version of FrameForge Previz Studio version (which are all versions prior to Version 4) and unfortunately Apple dropped all support for 32-bit applications with the release of MacOS 10.15, otherwise known as Catalina.
Apple's transition to 64-bit technology is now complete. Starting with macOS Catalina, 32-bit apps are no longer compatible with macOS. If you have a 32-bit app, please check with the app developer for a 64-bit version.
The good news is that FrameForge Version 4 IS 64 bit and runs great on Catalina. However, it is a paid upgrade and since this was a move on Apple's part, and FrameForge Studio 3.x has long since been retired, we cannot do anything to make version 3 work on Catalina, which leaves you with one of two options:
- You can upgrade to Version 4. We have very good upgrade pricing and you will be getting a whole host of new features including an amazing Live Backgrounds™ function.. You can read about all the new features we've added in each version going back to version 3.5 and we are currently running some great upgrade deals for current users which you can find here.
- Alternatively, your only other option is to downgrade your OS back to 10.14
Thanks for your understanding, and we hope you'll continue to be a long-term FrameForge user.